How Can We Help?
Whether you’re troubleshooting an issue, looking for guidance, or just getting started, we’re here to make sure you have everything you need.Account Management
Help with sign-up, login, passwords, 2FA, and deleting your account.
Contact Us
Email our support team at support@visioncam.xyz, and we’ll get back to you shortly.
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Frequently Asked Questions
How do I create a VisionCam account?
How do I create a VisionCam account?
Head to visioncam.xyz and click Sign Up in the top navigation. You can register with Google or with your email address. See Account Management for step-by-step instructions.
I forgot my password. How do I reset it?
I forgot my password. How do I reset it?
On the login page, click Forgot Password and enter your email address. You’ll receive a reset link within a few minutes. If you signed up with Google, use the Google sign-in option instead.
How do I enable Two-Factor Authentication (2FA)?
How do I enable Two-Factor Authentication (2FA)?
Go to Account Settings → Security and toggle on Two-Factor Authentication. You’ll be guided through the setup process. Once enabled, high-risk actions will require a 2FA code to proceed.
How do I delete my account?
How do I delete my account?
Navigate to Account Settings → scroll to the Danger Zone → click Delete Account. Note this is permanent and cannot be undone. See Account Management for full details.
I'm not receiving emails from VisionCam.
I'm not receiving emails from VisionCam.
Check your spam or junk folder first. If emails are still missing, make sure your email address is correct in your account settings, and that VisionCam emails aren’t being filtered. Contact support@visioncam.xyz if the issue persists.
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VisionCam Docs
This document has answers to many questions. So, please read this document before contacting us.