> ## Documentation Index
> Fetch the complete documentation index at: https://docs.visioncam.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Get support for VisionCam products

> Get help with VisionCam Playbill and Multiview Pro — browse troubleshooting resources, the FAQ, or contact our support team directly by email.

## How Can We Help?

Whether you're troubleshooting an issue, looking for guidance, or just getting started, we're here to make sure you have everything you need.

<CardGroup cols={2}>
  <Card title="Account Management" icon="circle-user" href="/account-management">
    Help with sign-up, login, passwords, 2FA, and deleting your account.
  </Card>

  <Card title="Contact Us" icon="mail" href="mailto:support@visioncam.xyz">
    Email our support team at [support@visioncam.net](mailto:support@visioncam.net), and we'll get back to you shortly.
  </Card>

  <Card title="VisionCam Website" icon="globe" href="https://www.visioncam.xyz/contact">
    Visit our contact page for additional ways to reach us.
  </Card>

  <Card title="Go Back Home" icon="house" href="/home">
    Return to the VisionCam docs home page.
  </Card>
</CardGroup>

***

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="How do I create a VisionCam account?">
    Head to [visioncam.xyz](https://visioncam.xyz) and click **Sign Up** in the top navigation. You can register with Google or with your email address. See [Account Management](/account-management) for step-by-step instructions.
  </Accordion>

  <Accordion title="I forgot my password. How do I reset it?">
    On the login page, click **Forgot Password** and enter your email address. You'll receive a reset link within a few minutes. If you signed up with Google, use the Google sign-in option instead.
  </Accordion>

  <Accordion title="How do I enable Two-Factor Authentication (2FA)?">
    Go to **Account Settings** → **Security** and toggle on Two-Factor Authentication. You'll be guided through the setup process. Once enabled, high-risk actions will require a 2FA code to proceed.
  </Accordion>

  <Accordion title="How do I delete my account?">
    Navigate to **Account Settings** → scroll to the **Danger Zone** → click **Delete Account**. Note this is permanent and cannot be undone. See [Account Management](/account-management#deleting-your-account) for full details.
  </Accordion>

  <Accordion title="I'm not receiving emails from VisionCam.">
    Check your spam or junk folder first. If emails are still missing, make sure your email address is correct in your account settings, and that VisionCam emails aren't being filtered. Contact [support@visioncam.xyz](mailto:support@visioncam.xyz) if the issue persists.
  </Accordion>
</AccordionGroup>

***

## Still Need Help?

Reach out to us directly, and we'll respond as soon as possible.

<Card title="Email Support" href="mailto:support@visioncam.xyz">
  [support@visioncam.net](mailto:support@visioncam.net)
</Card>

<Card title="Chat Bot">
  You may talk to our Chat Bot at [VisionCam](https://visioncam.xyz), click the circle in the bottom right corner.
</Card>

<Card title="VisionCam Docs">
  This document has answers to many questions. So, please read this document before contacting us.
</Card>